1. Our Commitment

At Drunk Island Clothing, we want you to love what you wear. If you’re not completely satisfied, you may be eligible for a return or refund under the conditions below.

2. Eligibility for Returns

To be eligible for a return:

  • Items must be returned within 30 days of delivery.

  • Products must be unused, unwashed, and in original condition.

  • Tags and packaging must be intact.

  • Final sale or clearance items are non-returnable.

3. How to Request a Return

To initiate a return:

  1. Email us at returns@drunkislandclothing.com with your order number and reason for return.

  2. You’ll receive a return authorization and instructions within 1–2 business days.

  3. Package your item securely and mail it using a trackable service.

4. Return Shipping

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

  • We recommend using a trackable shipping service to ensure safe return.

5. Refunds

Once your return is received and inspected:

  • You’ll receive an email notification.

  • If approved, your refund will be processed to your original method of payment within 7–10 business days.

  • Shipping costs are non-refundable unless the return is due to our error.

6. Exchanges

Need a different size or color?

  • Please return the item for a refund and place a new order for the desired product.

  • We currently do not offer direct item-for-item exchanges.

7. Damaged or Defective Items

If your order arrives damaged or defective:

  • Contact us immediately at support@drunkislandclothing.com.

  • Include your order number and photos of the item.

  • We’ll arrange a replacement or refund at no extra cost to you.

8. Late or Missing Refunds

If you haven’t received a refund:

  • First, check your bank account again.

  • Then contact your credit card company and bank—it may take time before your refund posts.

  • If you’ve done all of this and still haven’t received your refund, email us at support@drunkislandclothing.com.

9. Contact Information

For all returns and refund inquiries, reach out to:
📧 returns@drunkislandclothing.com