🛍️ Order Support

Where is my order?
Once your order is placed, you’ll receive a confirmation email with your tracking details when it ships. If you haven’t received an update within 3 business days, email us at support@drunkislandclothing.com.

Can I cancel or change my order?
We start processing orders fast! If you need to cancel or make a change, contact us within 2 hours of placing the order. After that, it may already be in transit.

📦 Shipping & Delivery

Do you ship internationally?
Yes! We ship worldwide. Shipping fees and delivery times vary by location. You’ll see exact rates at checkout.

How long does shipping take?

  • USA: 3–7 business days

  • International: 7–15 business days

Please allow extra time during sales and holiday periods.

🔄 Returns & Refunds

How do I return an item?
Visit our Refund and Returns Policy page for full instructions. We accept returns within 30 days of delivery on eligible items.

When will I get my refund?
Refunds are processed within 7–10 business days after we receive your return. You’ll be notified once it’s complete.

📐 Size & Fit Guide

Not sure what size to get?
Check out our Size Guide (coming soon!) to find your perfect fit. If you’re between sizes, we suggest sizing up for comfort.

🛍️ Products & Restocks

Will sold-out items restock?
Some pieces are limited-edition, but customer favorites may come back. Follow us on Instagram or sign up for our newsletter for restock alerts.

💳 Payments

What payment methods do you accept?
We accept:

  • Visa / MasterCard

  • PayPal

  • Apple Pay

  • Shop Pay

  • Afterpay (for U.S. customers)

🧾 Receipts & Invoices

Your order confirmation email serves as your digital receipt. If you need a detailed invoice for your purchase, email us at billing@drunkislandclothing.com.

📬 Contact Us

Still need help? We’ve got you.